4 session(s) found for these Focal Points

Com05. The birth of PACE Online: From brainstorm to launch during Engage

Monday, May 8 | 14:45 - 15:30 | B. Okapi 2

Silverside is known for her PACE methodology to increase User Adoption of Microsoft and IBM platforms. PACE Online is the new platform to make these proven services and accumulated knowledge available and accessible to everyone—from wherever they are, and at a price point that makes sense.
This session will be the official launch of the first module of PACE Online: The Collaborative Culture Assessment. With this online survey we can automatically produce a specific report on your company culture and behaviour including a tailored advice for your User Adoption approach.
In this session Frans and Roland will share the ideas and concept behind the PACE Online platform, a live demonstration of the first module, the roadmap ahead and a technical peek under the hood.

Roland Driesen (Silverside) @RolandDriesen

Frans Mandersloot (Silverside)

Eme04. Design Thinking for App Developers

Monday, May 8 | 11:45 - 12:30 | C. Gorilla 3

Design thinking helps us understand and empathize with our users so we can provide them with the most enjoyable experience possible. As app developers, you can create tools that allow users to get their work done faster and with less interruptions. With the introduction of cognitive technology we have even more opportunity to extend our users’ expertise and build it into their everyday work. Together, we will discuss how users are interacting with apps today and explore new ideas for creating smarter, more engaging experiences with third-party content.

Katelyn Applegate (IBM) @kalunas

Joe Russo (IBM) @russoDesigns

Eme11. Thinking Outside the Bot

Tuesday, May 9 | 14:45 - 15:05 | C. Gorilla 3

As we arrive at the intersection of bots and humans — the delivery of intuitive user experiences becomes more important than ever. In this session we will talk about how the design of cognitive experiences in Watson Workspace moves beyond bot interactions in products today, and toward more intelligent, natural interactions that are integrated into our workflows.

Katelyn Applegate (IBM) @kalunas

Str22. Change behavior, one tiny habit at a time

Monday, May 8 | 17:00 - 17:30 | Table 2 Gorilla 1

Particularly with a social collaboration and communication platform employees can be dazzled with all the possibilities and the huge change it requires of them. For such a transformation you need more than training 'how' to use a tool, or even 'why' to use it. Tooling is the technology-push that makes new ways of working possible, but it does not make me change my work habits.
To effectively change or start behavior requires practice and we need to take small steps that are easy to do.
Follow me along in how to make change possible through practicing tiny habits.
Learn about how this fits in the whole spectrum of user adoption strategies.
Share your experiences and feedback with each other.

Sasja Beerendonk (Silverside) @sbeerendonk